Eric Norrell is a data analytics and fraud prevention professional with extensive experience in the financial sector. Eric served as an Auto Finance Fraud Investigator II at GM Financial from September 2016 to October 2019, before progressing to various leadership roles at Charles Schwab from July 2020 to April 2022, including Manager of Fraud Analytics and Modeling for New Account Fraud. In these positions, Eric oversaw the development and operation of fraud models and led a team focused on analytics. Prior experience includes roles at Santander Consumer USA and Bank of America, where Eric engaged with consumers to enhance customer relations and reduce account delinquency. Eric currently holds the position of Decision Science Lead at USAA and possesses a Bachelor of Science in Mathematics and Actuarial Science from the University of North Texas, along with a Master of Science in Advanced Data Analytics, both achieved with high academic distinctions.
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