Federico Flores is a Senior Business Process Owner and Product Manager with over 10 years of experience in HR technology and financial services, specializing in agile and waterfall delivery, process automation, and digital transformation. At USAA, Federico has held various roles, including Lead Development Product Owner and Senior Business Process Owner, where they led multiple teams, coordinated cross-functional efforts, and partnered with stakeholders to enhance business processes. Federico's educational background includes a Bachelor of Arts and a Master of Arts in Organizational Development, as well as ongoing doctoral studies in Organizational Change and Learning at Baylor University.
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