Ian Grant

Ian Grant is a Bank and Sales Senior at USAA, where they are committed to helping clients resolve credit issues with personal accounts. Previously, they served as a Client Focus Team Specialist at Citi from 2018 to 2020, assisting clients with forbearance and settlement plans across various account types. Ian also held the position of Collections Specialist at Citi, where they worked with clients to find solutions for past due accounts. Ian is pursuing a Bachelor of Business Administration in Project Management at Wilmington University, expected to graduate in 2025.