Jason Castillo is an experienced executive in the banking sector, specializing in omni-channel sales and service. With over 25 years of leadership in both domestic and international operations, Jason has a detailed knowledge of consumer and commercial banking processes, risk management, and compliance. They have successfully led teams at prominent organizations such as Bank of America and Citizens, implementing innovative strategies that significantly reduced operational losses while enhancing customer service and efficiency. Currently, Jason serves as the Executive of Bank OMNI Channel Sales and Service at USAA, following roles that include heading enterprise operations at Flagstar Bank.
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