Jeff Gallagher has extensive experience in product management and technical architecture, having served in various roles at USAA since 1989. Currently, as Lead Product Manager, Gallagher leads the development of a Conversational Platform aimed at enhancing user support across distributed channels. Previous positions include Lead E-Business Advisor, where Gallagher directed business strategy for enterprise document management, and multiple architectural roles focused on e-commerce and workflow systems. Gallagher's technical expertise is complemented by a Bachelor of Science degree in Computer Science from The University of Texas at San Antonio.
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