Jennifer Moery is a seasoned Human Resources Business Partner at USAA, where they have significantly contributed to the organization’s change management and talent development strategies. With previous roles including Lead Change Management Advisor, Director of Change Management, and Manager of Claims Service, Jennifer has played a pivotal part in leading complex transformational efforts and enhancing employee adoption across the enterprise. Before their tenure at USAA, they served as a Claims Supervisor at Crawford & Company, overseeing senior-level claims personnel. Jennifer holds a Master of Arts in Administration with a focus on Organizational Development from the University of the Incarnate Word and a Bachelor of Arts in Telecommunications Management from Baylor University.
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