Jiachuan Dou is a Senior Business Manager at Capital One with a decade of experience in strategy and quantitative analysis within the financial services sector. Previously, Jiachuan restructured sales territories at Capital One Auto Finance and designed innovative credit products while leading cross-functional teams in loan servicing. Jiachuan also held roles at USAA as a Bank Credit Risk Analyst Lead and worked as a Senior Industrial Engineer at d.e. Foxx & Associates, managing major projects and implementing cost-saving solutions. Jiachuan earned a Master of Science in Industrial and Operations Engineering from the University of Michigan and a Bachelor of Science in Automation Engineering from Tsinghua University.
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