Jirah Petty

Jirah Petty, MBA, is a seasoned professional with extensive experience in product management and digital innovation. Currently serving as a Senior Digital/Technical Product Manager at USAA since April 2023, Jirah leads significant projects such as the redesign of the Create Profile application, collaborating with stakeholders to enhance business processes. Previous roles include Digital Product Owner at Nationwide, where Jirah prioritized and defined product features for new digital experiences, and Product Owner at the Project Management Institute, responsible for overseeing product development cycles. Jirah's background also includes substantial positions within USAA, notably in digital transformation initiatives and customer service enhancements, as well as military experience in the United States Air Force, contributing to security and resource management. Jirah holds an MBA in Human Resources Management and a Bachelor's degree in Human Resources from the University of the Incarnate Word, complemented by an Associate's degree in Criminal Justice from the Community College of the Air Force.