Jo Montiel

Jo Montiel is a seasoned Product Manager Director at USAA, bringing over a decade of experience in managing credit card reward programs and marketing initiatives. Since 2011, Jo has held key positions, including Lead, Sr. Experience Owner for the Credit Card Team, where responsibilities encompassed overseeing cash and points-based rewards, product design, and market readiness. Previous roles include Lead Marketing Manager and Marketing Manager within the Enterprise Team, focusing on member service tools and marketing workflow optimization. Prior to USAA, Jo was the Brand Manager at SeaWorld San Antonio, managing a substantial advertising budget and overseeing brand identity across various platforms. Jo holds a Bachelor of Science in Business Administration and Marketing from the University of the Incarnate Word.