Job Hernández is an experienced Infrastructure Engineer currently contracted with USAA since May 2022, specializing in monitoring and troubleshooting various communication systems, including UCCE and Oracle SBCs. Previous roles include Sr. Voice Engineer at HCL Technologies from March 2017 to May 2022, and Cisco Sr. Voice Engineer at Atos from July 2015 to March 2017, among others. Job has a strong background in communication technology, with extensive experience analyzing logs, performing ticket support, and attending major incident calls. Job's career began with an internship focused on troubleshooting and installation of networking equipment, following an Engineer's degree in Electronics and Communications Engineering from UANL, completed in 2012.
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