Joe Herrera

Joe Herrera is a collaborative leader with over 15 years of experience in Financial Services, specializing in strategic and operational planning as well as PMO capabilities. Joe has successfully built high-performing teams and nurtured key stakeholder relationships, demonstrating expertise in change management and business case development. They have held various leadership roles at USAA, including Director of Program/Project Management and Senior Business Manager of Member Experience, where they managed cross-functional teams and vendor relationships. Joe earned a Bachelor of Business Administration and a Master's in Business Administration, both focused on Management, from The University of Texas at San Antonio and Our Lady of the Lake University, respectively.