John Mades is a Senior Project Manager Scrum Master at USAA, where they are responsible for the enterprise upgrade of core banking collection systems. With a strong background in technical and agile methodologies, John has successfully led organizational transformations through effective leadership and change management. Previously, they served in various roles within the Marine Corps, including OPSO and Director of IT, overseeing multi-million dollar portfolios and technology upgrades. John is currently pursuing a Master’s degree in Computer Science at the Naval Postgraduate School and holds a Bachelor of Science in Physics from the University of Houston.
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