Jonathan Rutkin

Jonathan Rutkin, MBA, SCLA, currently serves as Claims Operations Manager at USAA, where responsibilities include managing employee performance and enhancing operational effectiveness. Rutkin's prior experience includes the role of Auto Claims Adjuster at USAA, emphasizing exceptional customer service and collaboration for improved efficiency. Previously, Rutkin held the position of Director at Walgreens, focusing on store operations and staff development, and worked as Operations Supervisor at Sam's Club, overseeing key functions and managing a large team. Education includes a Master's degree in Business Administration from Saint Leo University and a Bachelor's degree in Business from the University of South Florida.