Jonathan Skillman is a Risk and Control Advisor Lead at USAA, bringing expertise in process improvement, project management, and employee relations. They previously held multiple roles at JPMorgan Chase & Co., including Vice President and Control Manager, where they focused on project management and business control analysis. Jonathan earned a degree in Organizational Communication with a concentration in Organizational Administration and Human Resources from the University of Illinois Urbana-Champaign, graduating in 2009. Their diverse experience in mentorship, policy development, and customer service underscores their commitment to enhancing organizational effectiveness.
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