Jorge Perez is a data-driven leader with over a decade of experience in analytics, operations, and technology. Currently serving as the Director of Business Intelligence Analytics at USAA, Jorge leads the EPMO BI & Analytics team, focusing on optimizing technology investments through actionable insights. Previously, they held various roles at Bank of America, including Operations Project Consultant and Senior Operations Consultant, where they led process improvements and created data visualization dashboards. Jorge began their career as a student webmaster at Texas A&M Information Technology Support Center, where they gained foundational experience in web design and classroom technology support.
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