Joy Gills, MBA, is a results-oriented Data Analytics leader with over 15 years of experience in driving digital transformation and risk management. Currently serving as the Director of Decision Science Analytics at USAA, Joy specializes in providing advanced decision science automation solutions for the Bank's Risk & Controls business partners. Previously, Joy held roles such as E-Commerce Analytics Manager at HEB, where they developed strategies to enhance online sales, and Senior Business Analyst at Capital Group, focusing on digital marketing analytics. Joy holds an MBA with a concentration in Data Analytics from LSU Shreveport and a bachelor's degree in Business Management from Our Lady of the Lake University.
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