Kacey Bates is a Senior Decision Science Analyst at USAA, specializing in catastrophe claims analytics and climate risk and exposure analytics. Having previously served as a Decision Science Analyst I and a Senior Geospatial Engineer at USAA, Kacey has extensive experience in omnichannel analytics focused on physical presence. Earlier roles include research and data analyst at The Legal Aid Society of Cleveland, GIS Specialist III at CDM Smith, and an undergraduate research assistant at Cleveland State University. Kacey holds a Bachelor of Science in Environmental Science from Cleveland State University and a Master's Degree in Geospatial Information Science & Technology from North Carolina State University.
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