Karla Jimenez

Karla Jimenez is a skilled Business Operations Analyst with extensive experience at USAA, progressing from an intern role to a full-time analyst since September 2019. Prior experience includes working as an Intake and Utilization Review Specialist at Treatment Consultants, where Karla secured approximately $4.5 million in payment authorizations while adhering to mental health regulations. Earlier roles include a Research Assistant at Stanford University Psychology Laboratory, where web-based studies were created and executed, and a Care Advocate at Birch Tree Communities, Inc., providing compassionate care. Karla began a career in fundraising as a Student Caller at Stanford Call Center, raising significant alumni donations. Educational qualifications include a Master of Science in Data Analytics from The University of Texas at San Antonio and a Bachelor's degree in Psychology from Stanford University.