Katlynn Arroyo

Katlynn Arroyo is an experienced professional in fraud prevention and detection, currently serving as Director of Fraud Prevention and Detection at USAA since September 2022. Previously, Katlynn held various positions including Detection & Investigation Quality Lead at PNC and Financial Crimes Investigator II at Wells Fargo, exhibiting a strong capacity for managing high-volume case workloads and exceeding productivity goals. Katlynn began her career at TD, where responsibilities spanned from Debit Card Investigator to AML REP III, conducting complex anti-money laundering investigations. With a solid educational background, including a Master's degree in Criminal Justice and Corrections from South University, Katlynn has developed a robust compliance program and demonstrated expertise in financial crime investigation throughout a progressive career in the finance and compliance sectors.