Kenneth B.

Kenneth B. is an experienced technology and operational management professional with a strong background in banking and project management. At USAA from 2015 to 2019, Kenneth served in various leadership roles, including Director of Technology Program – Project Management, where responsibility included managing unclaimed property operations, and Director of Operational Excellence, overseeing significant project portfolios. Additionally, Kenneth worked as a Business Architect Lead and Director of Operational Performance, focusing on process improvement and best practices in call center operations. Prior experience includes positions as Senior Network Analyst at GE Money and VP, Risk Operations Consultant at Bank of America. Kenneth holds a Bachelor of Science in Business Management from the University of Phoenix.