Kim Santos is a seasoned learning and development professional currently serving as a Senior Learning Performance Consultant at USAA. With over twenty years of experience in performance consulting, project management, and instructional design, Kim has effectively collaborated with HR and business leaders to identify challenges and propose innovative solutions. Previously, Kim held roles such as Senior Manager of Instructional Design and Curriculum Development at G6 Hospitality LLC and VP of Corporate Learning Manager at Comerica Bank. Kim's educational background includes multiple degrees in Business Administration and Education, underscoring a commitment to professional excellence and continuous learning.
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