Kim Whitt is the Lead Business Risk and Controls Advisor at USAA, where they currently apply their extensive expertise in risk management and business controls within the financial services industry. Previously, Kim served as a Senior Manager in Business Risk and Control Management at HSBC Retail Banking and Wealth Management from 1999 to 2017. They hold a Bachelor of Science in Business Administration and Management from Regent University and are pursuing a Master of Business Administration from William & Mary – Raymond A. Mason School of Business. Kim is recognized for their strong capabilities in customer service, loan servicing, and risk identification and remediation.
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