Krista S. currently serves as the Director of Program Management for Bank Strategic Execution at USAA, a role they have held since 2021. Previously, Krista held several director positions at USAA focused on business risk, controls, and analytics. Their experience includes a significant tenure at State Farm, where they launched the Technology Business Management Office and managed a substantial IT portfolio. Earlier, Krista led the Information Technology Department at Heritage Health and served as Associate Director of Information Technology at AIG, overseeing multiple teams and collaborating with federal regulators. Krista is set to complete further education at The University of Texas at Austin in 2025.
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