Lisa Boyes is a motivated professional with extensive experience in the banking industry, specializing in fraud detection and banking operations. Currently, they serve as the Director of Fraud Detection and Prevention at USAA, having previously worked as the VP and Bank Operations Manager at First Citizens Bank. Lisa’s past roles include managing large teams in various capacities at Bank of America, where they focused on fraud operations and claims management, consistently meeting productivity targets and improving operational efficiency. With a strong background in compliance and risk management, Lisa has demonstrated leadership and expertise throughout their career.
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