Lisa J. is a seasoned professional with extensive experience in business operations and management, currently serving as a Senior Business Advisor at USAA since June 2016, where responsibilities include access management and regulatory training for Bank Claims Operations. Previous roles at USAA include Manager and Fraud Prevention and Detection Specialist Senior, focusing on coaching and training development. Additionally, prior positions at Kiepersol Estates and various restaurants involved operational management, staff training, and revenue growth initiatives. Lisa J. holds an MBA from The University of Arizona Global Campus and a BASc in Organizational Leadership from the University of Arizona, complemented by further studies at Arizona State University and the University of Texas at Tyler.
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