Lisa Lin is a former claims executive with extensive experience in the insurance industry, currently serving as the AVP of Claims Operations at USAA since 2022, overseeing national field, large loss, and catastrophe claims. Prior to this role, Lisa worked at Farmers Insurance for 26 years, culminating as the CA Property Claims Zone Manager, where they managed homeowners claims across California and supervised a staff of over 250. Lisa holds a Bachelor of Arts in Hotel, Motel, and Restaurant Management from the University of Tennessee, Knoxville. Passionate about developing people and delivering business results, Lisa is open to new opportunities.
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