Lori Barnes is the Director of Real Estate Capital Markets Operations at USAA, bringing a lifelong passion for employee experience and engagement within the mortgage operations and real estate industries. Previously, Lori served as Lead Business Adviser and Senior Business Development Advisor at USAA, where they focused on employee engagement and financial security for members of the military community. Lori's earlier experience includes roles at PHH Mortgage, where they excelled as a Mortgage Advisor, Regional Supervisor, and Sales Team Leader, significantly contributing to operational success and team performance. Lori holds a BA in Marketing from Florida State University.
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