Lori Pena, CRCM, is a Compliance Director at USAA Federal Savings Bank, where they have been since 2017. Previously, Lori held various roles in compliance and auditing, including positions at Capital One and JP Morgan Chase. They began their career at Wells Fargo Bank as a Compliance Audit Lead and briefly worked as a KYC Officer and 1st Vice President at Lone Star National Bank. Lori earned a Bachelor’s degree in Accounting from the University of Texas-Pan American in 2003.
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