Malcolm Bihm

Malcolm Bihm, MBA, currently serves as the Director of Information Technology at USAA, where responsibilities include directing 13 execution teams across various maintenance and modernization projects within Deposits Technology and overseeing a substantial budget of over $35 million. Malcolm leads a significant overhaul of AWS application delivery for Deposits Checking, Savings, and Youth Accounts, and is actively transforming three major applications to enhance performance. Previous roles include Senior Information Technology Manager at USAA, managing multiple execution teams and a budget exceeding $42 million, and Senior Scrum Master at Apex Systems, where Malcolm facilitated a maintenance scrum team. Malcolm's career also includes significant experience at State Farm Insurance in various roles, including Project Manager and Software Developer. Educated at the University of North Texas at Dallas with an MBA in Strategic Management, and holding a degree in Computer Information Systems from Northwestern State University, Malcolm Bihm combines technical expertise with leadership proficiency in the IT sector.