Marc Russo is a seasoned professional with over 15 years of experience in business strategy and operations. Currently serving as the Director of Wire and ACH Operations at USAA, Marc has a proven track record of enhancing operational efficiencies and managing large cross-functional teams. Previously, Marc held roles as VP Operations Manager at Popular Community Bank and Director of Business Operations at Midland States Bank, where they successfully implemented significant cost-saving initiatives and improved customer experiences. With expertise in bank operations, risk management, and customer care, Marc exemplifies strong leadership and communication skills while driving organizational growth.
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