Mark Hecht is the Director of Agile IT Portfolio Management at USAA Bank, where they manage the IT portfolio for various banking products and experiences. They are responsible for investment prioritization, capacity planning, and financial management to achieve annual objectives. Previously, Mark held roles at USAA, including Lead Development Product Owner and Senior Home Loan Processing Specialist, overseeing significant portfolios and coaching teams. Mark earned an MBA in Finance from The University of Texas at San Antonio and a Bachelor of Business Administration in International Business from Trinity University.
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