Mark Riddick, MHA, is a strategic operations leader and retired U.S. Army Command Sergeant Major with over 20 years of global experience in building high-performing teams and leading mission-critical initiatives. Currently, Mark serves as the Director of Business Strategy & Planning for Transformation and Ventures at USAA. Previously, Mark held senior operational leadership roles in the Army from 2000 to 2022, where they contributed to comprehensive strategy execution and organizational alignment. Mark's educational background includes a Master’s Degree in Healthcare Administration from the University of the Incarnate Word and multiple leadership credentials.
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