Mark Saenz Lssgb

Mark Saenz, LSSGB, MBA, currently serves as a Senior Process Engineer at USAA since September 2018, where responsibilities include designing and optimizing business processes and leading cross-functional teams. Previous experience includes a tenure at Spectrum from August 2005 to July 2018, first as a Field Technician and later as a Technical Operations Supervisor, managing analytical and technical support activities. Mark also served in the United States Marine Forces Reserve from August 1997 to March 2004 as a Corporal and Field Radio Operator, supervising teams and conducting performance reviews. Additional roles include Customer Support Specialist at Benefit Planners and Food Server at ALAMO MEXICAN CAFE, INC. Mark holds an MBA from Texas A&M University-Corpus Christi and a BS in Business Administration from the University of the Incarnate Word.