Melissa Ricci-Devlin has over two decades of experience in UX design and digital development, currently serving as a Senior UX Designer and UX Design Consultant at USAA since October 2019. Prior to this, Melissa held roles at Circle K as an IS Analyst/UX Designer and at CST Brands, Inc. as a Creative Development Specialist/eLearning Specialist. Earlier career experiences include web development at CSC and a senior consultant position at Booz Allen Hamilton. Melissa Ricci-Devlin holds a Master's degree in Information Design and a Bachelor's degree in Computer Science, both from SUNY Institute of Technology.
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