Melissa Stevens, Ed.D., is currently a Senior Communications Advisor at USAA, where they focus on enhancing community support and career growth opportunities through philanthropic service. Prior to this role, they held various positions including Workforce Manager at Walt Disney World and Employee Experience and Internal Communication Manager at Make-A-Wish America. Stevens completed their Doctor of Education in Organizational Leadership at Grand Canyon University and has a strong academic background, including a Master of Science in Leadership and a Bachelor of Business Administration. They have also served as an Internal and Partner Communications Manager at PetSmart Charities and have extensive experience in marketing and compliance within the corporate sector.
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