Michael Albritton, MBA, CPCU, SCLA, is currently the Director of Claims Operations at USAA. They have held several roles in the insurance industry, including positions at Progressive Insurance, Farmers Insurance, and Direct General Insurance, where they developed expertise in claims management and quality assurance. Michael earned a Master of Business Administration in Data Analytics from Saint Leo University and a Bachelor of Science in Finance from the University of South Florida. Throughout their career, they have continued to enhance their professional qualifications with various designations in the insurance sector.
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