Michael Dimuzio is a Consumer Lending Operations and Underwriting Executive at USAA, where they lead underwriting, funding, lien perfection, and account servicing groups. With 20 years of experience in the banking industry, they have successfully transformed disengaged teams into high-performing, customer-centric units. Previously, at PNC, Michael managed various operational roles, significantly increasing revenue and employee engagement. Michael holds an MBA in Information Technology Project Management from Robert Morris University and a BS in Marketing from Duquesne University, along with an Executive Development certification from the Graduate School of Retail Bank Management.
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