Michelle Andreasen, MBA, is an experienced Scrum Master with a background in people leadership, product ownership, IT development, and process engineering. Previously, they led distributed teams at USAA in developing the Zelle experience and served as a Development Product Owner, focusing on Agile methodologies to align business needs with technical execution. They also held significant roles at SC Johnson and The Scooter Store, enhancing operational efficiency and customer satisfaction through process improvements and cross-functional collaboration. Michelle earned an MBA in Management of Technology from The University of Texas at San Antonio and holds a BBA in Management Computer Systems from the University of Wisconsin-Whitewater.
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