Michelle Chong is a skilled UX Designer II at USAA since November 2025, with a diverse background in graphic design and multimedia. Previous experience includes roles as a Senior UX Designer at Steam-Funk Productions, LLC, and a Multimedia Specialist at Florida Blue, where Michelle contributed to content creation and design methodologies. Earlier positions involved graphic design and social media management for Bill Miller Bar-B-Q, digital media integration at iHeartMedia, and teaching digital illustration at the Southwest School of Art. Education includes a Master's degree in UX Design from the Maryland Institute College of Art, completed in 2025.
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