Michelle Enriquez

Michelle Enriquez is a Director and Senior Experience Owner at USAA, where they have worked since 2020. With extensive experience in the financial services industry, they previously held roles as a Project Director at Citi from 2004 to 2018 and as a Data Integrity and Analysis Manager at Cenlar FSB from 2018 to 2020. Michelle is skilled in Vendor Management, Customer Service, Sales, and Strategic Planning, and holds a Master’s degree in Business from Fontbonne University, where they boast a GPA of 3.9/4.0. They also pursue a Bachelor’s degree in Industrial and Organizational Psychology from Eastern Illinois University.