Michelle Leonard is a Business Risk Control Advisor Lead specializing in Remediation at USAA, where they leverage a strong background in regulatory compliance and risk control. With extensive experience in quality assurance, internal audit, and loan documentation, Michelle has contributed significantly to the financial services industry. They have actively served as a volunteer and president for the Mizzou Alumni Association's Central Iowa Tiger Chapter and continue to support the Boone County Alumni Chapter. Michelle holds a Diploma in Bank Management from the Graduate School of Banking at the University of Wisconsin - Madison.
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