Michelle Riddell is currently a Business Advisor Lead for USAA, specializing in FCRA Consumer Reporting since 2020. Previously, they served as an Assistant Vice President at Fay Servicing, LLC from 2017 to 2020, overseeing various functions including credit reporting and compliance. With extensive experience in the financial sector, they held positions as Assistant Vice President at HSBC from 2012 to 2017 and as AVP/Financial Center Manager at Wachovia, a Wells Fargo Company, from 2009 to 2012, where they consistently exceeded performance goals. Michelle also contributed as an Assistant Vice President/Sales Manager at HSBC from 1995 to 2009, successfully managing sales operations across multiple branches.
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