Michelle Rundle is currently a Business Process Owner Lead at USAA, overseeing P&C Claims Risk Mitigation and Claims Strategy. Previously, they served as Manager of Property Field Claims Operations at USAA, leading a team of adjusters and managing high-exposure claims. Earlier in their career, Michelle held various roles at Nationwide Insurance and Mutual of Enumclaw, focusing on claims representation and process improvement. They earned a Bachelor of Arts in Political Science and Creative Writing from Linfield College.
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