Mike Baker

Mike Baker is a Lead Agile Product Owner at USAA, focusing on enhancing digital user experiences for Retail Banking Acquisition. With over 18 years of experience in digital product management, they have a robust background in eCommerce and Agile methodologies. Prior to USAA, they held leadership roles at AutoNation, Dell, and Office Depot, where they drove significant improvements in user engagement and sales performance. Mike served as a Senior Chief Petty Officer in the US Navy, contributing to their diverse skill set in leadership and project management. They began their career as a Web Developer at Prabado Technologies, where they developed dynamic websites for military flight training squadrons.