Mike Kelley is a Business Transformation Director at USAA, specializing in leading strategic change and operational optimization within organizations. With substantial experience in program and project management, Mike has overseen initiatives exceeding $70M in annual investments and driven significant cost savings through automation and operational efficiencies. Prior to USAA, Mike held senior leadership roles at Wells Fargo and Bank of America, contributing to multi-year transformation initiatives and managing large teams. Mike is currently pursuing a Bachelor’s degree in Psychology from the University of Maine.
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