Mike Sesser

Mike Sesser currently serves as the Executive Director of Claims Operations at USAA, a position held since December 2023. Prior to this role, Mike was the Director of Claims Operations at Noblr, a USAA Company, from October 2021 to December 2023, where responsibilities included developing long-term strategies and implementing claims processes in collaboration with cross-functional stakeholders. Mike's experience at USAA includes a tenure from October 2015 to October 2021 as Director of Claims Operations, where leadership focused on change management and technology adoption, and as Manager of Claims Operations, emphasizing team performance and connectivity. Mike's career began at GEICO, spanning from December 2003 to October 2015, with various leadership roles in claims management. Mike holds a Bachelor of Business Administration with a concentration in Human Resources from Florida Southern College.