Nadia Knops is a results-driven design leader with expertise in scalable design systems, UX research, and process optimization. Currently serving as a Senior Experience Designer at USAA, Nadia specializes in end-to-end product design, information architecture, and interaction design. Previously, Nadia held roles such as UX Lead at CloudBees, where they led a cross-functional team and pioneered the creation of sales journey maps, and Design Manager at The Bridge (now North Highland). Nadia holds a UX Design Certificate from Southern Methodist University and has amassed extensive experience in various organizations, including Walmart Global Tech and Capital One.
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