Natalie P.

Natalie P. is a results-oriented Director of Decision Science with extensive experience in driving data-driven strategies and improving customer insights. They have a proven track record in leading cross-functional teams, managing analytics projects, and implementing effective solutions across digital channels and contact centers. With a Master's Degree in Foresight from the University of Houston and a Bachelor's in Accounting from the University of Phoenix, Natalie has excelled at coaching colleagues, enhancing operational efficiency, and fostering innovation in their roles at USAA.