Nicole Devore is currently the Lead Experience Owner at USAA, where they orchestrate member-focused strategies to optimize interactions in auto insurance services. With over a decade of experience in marketing management within the financial services industry, Nicole has demonstrated expertise in integrated marketing, strategic partnerships, and customer experience management. They hold a Master of Business Administration (MBA) in Marketing and previously held various positions, including Lead Digital/Technical Product Manager and Lead Marketing Manager at USAA, along with roles at Interlex Advertising and Time Warner Cable. Nicole's career reflects a strong commitment to enhancing member experiences through data-driven strategies and collaborative leadership.
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