Nicole Ferrer is a Program & Project Management Lead at USAA, where they oversee critical processes and projects within the Third Party Contact Center. Prior to this role, Nicole held various positions including Lead Program Project Manager and Senior Vendor Relationship Manager at USAA, as well as Traffic Analyst at Charles Schwab. They also served as Chief of Staff at M&R Real Estate Investment Company and operated their own consulting business. Nicole earned a Bachelor of Science in Logistics, Materials, and Supply Chain Management from Arizona State University.
Location
Peoria, United States